We can't ignore the impact of artificial intelligence on basically every industry, from automating simple and repetitive tasks to performing specific and high complex functions that humans find difficult or even impossible to complete. AI technology has been introduced already across various sectors such as mobility, education, manufacturing, e-commerce, communication, health, insurance, finance, and many others. These are just a few examples of AI applications in some industries: There are many more possible applications of AI that could be utilized in automated transportation of goods, climate change, deep-sea and space exploration. Let's face it: AI is set for a massive takeover in the coming years. The question nowadays is, what can this technology do to help in the current pandemic?

In the digital economy, AI and Automation are creating plenty of opportunities for businesses to reimagine processes, turbocharge performance and boost productivity like never before. Artificial Intelligence (AI) is quickly finding a place at the heart of the enterprise, with it set to affect 25 percent of technology spend going forward, according to Accenture. Enabling better-informed decisions by augmenting human intelligence with powerful computing and precise data analysis, and then automating the tasks that follow, AI and automation have the power to energize businesses and help them drive towards success. Their rapid emergence has been driven by three factors. The cloud has made huge amounts of computing and processing power available, on demand.

BENGALURU: As the Indian IT services industry enters 2018, it will see more artificial intelligence (AI)-driven business than ever before, said analysts. While leaders of the $154-billion software services industry foresee fewer human involvement across projects; industry body Nasscom claims a lot of technology firms have started seeing AIbased decision-making. Clients of the IT service providers are increasingly using smart technologies such as using a chatbot over phone call to get banking related services giving rise to AI and automation-driven offerings. This, analysts said, requires more data and machine learning-driven work for technology services providers and lesser human intervention to do low-end work. Overall value of enterprise automation and AI is expected to reach nearly $10 billion globally in 2018, while spend on AI will be around $1.6 billion, wrote Phil Fersht, chief executive officer, HfS Research, in one of his recent blogs.